Financial Policies
Cancellations
Any cancellations must be made with the Conference Manager. Group cancellations will be accepted up to 60 days before the conference commencement date without penalty. Cancellations made between 60 and 21 days will forfeit their deposit. Cancellations made after 21 days prior to the event will pay the total estimated charges.
Deposits and Payments
- A deposit of 20% of the estimated charges is required of all groups at the time of contract signing. For UNM Departments, a purchase requisition will be accepted.
- For returning groups in good standing and UNM Departments, the remaining balance is due 30 days after receipt of invoice.
- For new groups and groups not in good standing (as determined by the Conference Supervisor), the remaining 80% is due 21 days prior to the check-in date.
- Groups who book within 21 days of their check-in date will be required to pay 100% of their bill at the time of contract signing.
- Invoices for losses, damages, extra nights stay, and other adjustments will be sent to the conference party responsible for payment within 10 working days of the conference departure. The conference then has 30 days to return payment.
- Any amount outstanding after 30 days is subject to a 1.5% finance charge.
- Merchant bank fees and a $35.00 surcharge will be added to any returned check.
Insurance
- All conferences except UNM Departments are required to have personal liability and property damage insurance before being allowed to use UNM housing and facilities.
- Conference groups will need to provide liability and property damage insurance in the amount of $1,000,000 on a single limit basis. If you do not have this type of insurance, you can purchase it through UNM Risk Management. Call 277-9790 and ask for the Insurance and Claims Representative.
- A certificate of insurance must be provided to the Conference office prior to check-in.
