This outline does not include every task, but provides a good feel for the nature of the position. Conference Coordinators will be trained to handle these and other duties.

• Supervise desk and/or security staff
• Schedule staff
• Assign tasks/duties
• Train staff as needed
• Duty one night per week and every third weekend starting on Friday and ending Monday morning.
• Oversee the smooth operation of all desk functions
• Communicate daily with staff
• Control desk monies, keys and paperwork
• Handle staff incentive programs, coaching and disciplinary needs
• Act as group contact and University liaison for all assigned groups
• Contact groups to clarify details for meeting space, catering, meal needs, rooming assignments and arrangements
• Prepare check-in materials
• Follow through on all needed details and arrangements
• Invoice group upon their departure
• Calculate used room nights
• Verify meal service and catering utilization
• Assess losses and damage charges
• Prepare preliminary billing